ci: add PR and issue templates

.github/ISSUE_TEMPLATE/bug_report.yml

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+name: 🐛 Bug Report
+description: Report an issue with the plugin | 报告插件使用中的问题
+title: "[Bug] "
+labels: ["bug"]
+assignees: []
+body:
+  - type: input
+    id: openclaw-version
+    attributes:
+      label: OpenClaw Version | OpenClaw 版本
+      placeholder: e.g. 2026.3.13 | 例如：2026.3.13
+    validations:
+      required: true
+
+  - type: input
+    id: plugin-version
+    attributes:
+      label: Plugin Version | 插件版本
+      description: TencentDB-Agent-Memory
+      placeholder: e.g. 0.1.0 | 例如：0.1.0
+    validations:
+      required: true
+
+  - type: input
+    id: os
+    attributes:
+      label: Operating System | 操作系统
+      placeholder: e.g. Linux / Ubuntu 22.04 / macOS 14 / Windows 11 / CentOS 7
+    validations:
+      required: true
+
+  - type: input
+    id: system-spec
+    attributes:
+      label: System Specification | 系统配置
+      description: Optional, e.g. CPU model, memory size | 可选，如 CPU、内存大小等，不清楚可略过
+      placeholder: Intel i7 16GB RAM / 8C16G | Intel i7 16GB内存 / 8核16G
+    validations:
+      required: false
+
+  - type: textarea
+    id: bug-description
+    attributes:
+      label: Describe the bug | 问题描述
+      description: A clear and concise description of the problem | 清晰简洁地描述你遇到的问题
+      placeholder: Please describe the issue in detail | 请详细说明问题现象...
+    validations:
+      required: true
+
+  - type: textarea
+    id: reproduce
+    attributes:
+      label: To Reproduce | 复现步骤
+      description: Steps to reproduce the behavior | 复现该问题的操作步骤
+      placeholder: |
+        1. Go to / Call API | 执行操作/调用接口
+        2. Set parameters | 传入参数/配置
+        3. See error | 出现报错/异常
+    validations:
+      required: true
+
+  - type: textarea
+    id: expected-behavior
+    attributes:
+      label: Expected behavior | 预期行为
+      description: What you expected to happen | 你期望的正确结果
+    validations:
+      required: true
+
+  - type: textarea
+    id: logs
+    attributes:
+      label: Error Logs / Screenshots | 报错日志/截图
+      description: Please attach full logs or screenshots | 请附上完整报错日志或截图
+    validations:
+      required: false
+
+  - type: textarea
+    id: additional-context
+    attributes:
+      label: Additional context | 补充信息
+      description: Any other relevant information | 其他相关信息
+    validations:
+      required: false

.github/ISSUE_TEMPLATE/feature_request.yml

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+name: ✨ Feature Request
+description: Propose a feature or suggestion | 提出一个功能需求或建议
+title: "[Feature] "
+labels: ["enhancement"]
+assignees: []
+
+body:
+  - type: textarea
+    id: related-problem
+    attributes:
+      label: Is this feature related to a problem? | 该功能需求是否与某个问题相关？请描述
+      description: A clear and concise description of the problem | 清晰简洁地描述问题是什么
+      placeholder: e.g. I'm frustrated when... | 例如：我总是在使用 XX 功能时感到不便...
+    validations:
+      required: true
+
+  - type: textarea
+    id: solution
+    attributes:
+      label: Describe the solution you'd like | 描述你期望的解决方案
+      description: A clear and concise description of what you want to happen | 清晰简洁地说明你希望实现的效果
+      placeholder: Describe the feature you want to add or improve | 请描述你希望新增或改进的功能...
+    validations:
+      required: true
+
+  - type: textarea
+    id: alternatives
+    attributes:
+      label: Describe alternatives you've considered | 描述你考虑过的其他方案
+      description: A clear and concise description of any alternative solutions | 清晰简洁地描述你考虑过的其他替代方案或功能
+      placeholder: Optional | 可选
+    validations:
+      required: false
+
+  - type: textarea
+    id: additional-context
+    attributes:
+      label: Additional context | 补充说明
+      description: Add any other context or screenshots about the feature | 在此添加与该功能需求相关的其他背景信息或截图
+      placeholder: Optional | 可选
+    validations:
+      required: false

.github/PULL_REQUEST_TEMPLATE.md

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+## Description | 描述
+<!-- Describe what this PR does | 请描述这个 PR 做了什么 -->
+
+## Related Issue | 关联 Issue
+<!-- Example: Fix #123 | 例如：Fix #123 -->
+
+## Change Type | 修改类型
+- [ ] Bug fix | Bug 修复
+- [ ] New feature | 新功能
+- [ ] Documentation update | 文档更新
+- [ ] Code optimization | 代码优化
+
+## Self-test Checklist | 自测清单
+- [ ] Verified locally | 本地验证通过
+- [ ] No existing features affected | 无影响现有功能
+
+## Additional Notes | 其他说明
+<!-- Optional | 可选 -->